Travel CRMby Agatti One

For DMCs

Keep ground services, suppliers and trips in one place

DMCs coordinate hotels, transport, guides and experiences for every trip. Travel CRM gives your team a structured supplier directory, destination masters and a clear operations view.

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The challenge

Where DMCs lose time today

A DMC's value is local depth: the right hotels, reliable transport, the sightseeing that works. Travel CRM helps you capture that knowledge in masters and vendor records the whole team can use, instead of it living in one coordinator's phone.

  • Supplier knowledge sits with individuals

    When a coordinator is on leave, nobody knows which transporter to call.

  • Agent enquiries need fast, accurate quotes

    Partner agents compare DMCs on speed, and manual quoting is slow.

  • Many moving parts per booking

    Hotels, transfers, sightseeing and add-ons each need confirming.

  • Little visibility into the pipeline

    Managers can't easily see which enquiries and departures need attention.

The Travel CRM features that matter most

Built around the work DMCs do every day

Example workflow

A day in Travel CRM for DMCs

  1. Map your destination

    Load cities, hotels, sightseeing and vehicle types into masters.

  2. Respond to partner enquiries

    Quote from templates built on your local inventory.

  3. Confirm with suppliers

    Record booked services against vendors and follow up on pending items.

  4. Operate with visibility

    Upcoming departures and pending checkpoints are visible on the operations board.

Benefits

What changes for your team

  • Institutional supplier memoryVendor records keep contacts and arrangements available to the whole team.
  • Consistent destination contentMasters keep hotel and sightseeing details uniform across quotations.
  • Clear role separationRoles keep each team focused on their part of the work.
  • Fewer last-minute surprisesThe operations board and booking reminders surface pending work ahead of travel.

FAQ

Questions from DMCs

Can we store commission arrangements with suppliers?

Yes. Vendor records include commission details alongside contacts, bank and tax details, and categories.

Can different teams have different access?

Yes. Roles decide what each person can see and do in every module, access can be fine-tuned per user, and record visibility can be limited to their own, their team's or everyone's.

Do you have a partner marketplace?

A supplier marketplace for hotels, transport and packages is in development and is not part of Phase 1.

Other solutions

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