Privacy Policy

Who we are

This website promotes Travel CRM, software developed by Agatti One Private Limited (“Agatti One”, “we”, “us”), based in Pimpri-Chinchwad, Pune, Maharashtra, India. This policy covers the marketing website only. Data that customers store inside the Travel CRM application is governed by the customer agreement and [a separate data processing policy — to be confirmed].

Information we collect

Information you give us

When you request a demo, sign up for early access or contact us, we collect the details you enter, which may include:

• Your name, company name, email address and phone number
• Your country, business type, team size and current software
• The features you are interested in, the topic you choose and any message you send
• Your consent to be contacted, the wording you agreed to and the time you gave it

Information collected automatically

• The page you submitted a form from, the page you first landed on, the referring website and campaign (UTM) parameters, so we understand how you found us.
• How long the form took to fill in, and a hidden field that only automated programs fill in — both used to detect spam.
• Technical information our servers receive with every request, such as your IP address and browser type. Your IP address is also used briefly to limit how often the forms can be sent. [How long our servers keep request logs — to be confirmed.]
• We do not use analytics or advertising cookies at present. If we add any, they will be listed in our Cookie Policy and will only load if you accept them.

How we use your information

• To respond to your request, schedule demos and discuss Travel CRM with you
• To understand which channels and pages bring enquiries, so we can improve the website
• To protect the website and forms from spam and abuse
• To meet legal obligations

We do not sell your personal information.

Legal basis

We process form submissions on the basis of the consent you give when submitting the form, and to take steps you have asked for before entering into a contract. [Applicable laws, including India's Digital Personal Data Protection Act, 2023, and any other jurisdictions served — to be confirmed by counsel.]

Who we share it with

We share information only with service providers that help us run the website and respond to you, such as:

• Website and server hosting providers [names and locations to be confirmed]
• The email service that delivers your form submission to our team's inbox [provider to be confirmed]
• Analytics and advertising providers — none at present, and only if you accept them in future

How long we keep it

Your form submission reaches us as an email to our team's inbox; the website does not store it in a database. [How long enquiry emails are kept in our mailboxes — to be confirmed.] You can ask us to delete your details at any time.

Your rights

You can ask to access, correct or delete the personal information you have submitted, or withdraw your consent to be contacted. Email agattione@gmail.com and we will respond [within the period required by applicable law — to be confirmed].

Security

This website is served over an encrypted HTTPS connection, and form submissions travel to our server the same way before they are emailed to our team. [How our mailboxes are protected — to be confirmed.] No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

Changes to this policy

We will update this page if our practices change and revise the “last updated” date above.

Contact

Agatti One Private Limited, Pimpri-Chinchwad, Pune, Maharashtra, India. Email: agattione@gmail.com. Phone: +91 85760 00074.