Team Management

Available now

Team and Role-Based Access for Travel Businesses

Add team members, decide what each role can see and do, and limit which records each person can see — their own, their team's or everyone's. Accounts can be deactivated the day someone leaves.

Team & User Management in Travel CRM

  • Team & User Management

    Available

    Add your team, manage their accounts and see who is handling what.

  • Roles & Permissions

    Available

    Decide exactly what each person can see and do.

  • Calendar & Tasks

    Available

    A shared calendar and task board for the team.

Capabilities

What you can do with Team & User Management

  • User management

    Add and edit team members, and reset a password when someone is locked out.

  • Activate and deactivate

    Deactivate an account when someone leaves — their records stay in the workspace.

  • Roles from a permission catalogue

    Build roles from a catalogue of permissions for each module.

  • Per-user permissions

    Give an individual more or less access than their role.

  • Record visibility

    Limit each person to their own records, their team's or all records.

  • Workload view

    See how leads are spread across the team.

  • Idle-session sign-out

    Set how long an inactive session stays signed in.

  • Calendar and tasks

    A shared team calendar, plus a task list and task board.

Workflow

How it fits into your day

A typical flow for Team & User Management in Travel CRM.

  1. 1

    Add your team members and give each one a role.

  2. 2

    Adjust permissions for anyone who needs more or less access.

  3. 3

    Choose whether each person sees their own records, their team's or all of them.

  4. 4

    Deactivate an account when someone leaves, and reassign their leads.

Who it's for

Team & User Management for every kind of travel business

FAQ

Team & User Management questions

Can we limit what a salesperson can see?

Yes. Record visibility can be set to their own records, their team's or all records, on top of the permissions in their role.

What happens when someone leaves?

Deactivate their account. Their leads and bookings stay in the workspace and can be reassigned to someone else.

Can we create our own roles?

Yes. Create roles from the permission catalogue and adjust them as your team changes.

Related

Available

Sales & Lead Management

Lead Management

Capture every travel enquiry and move it from first contact to a confirmed trip.

  • Enquiry form with destinations, travel dates, travellers and budget
  • Eight lead stages, from New Lead through Converted or Lost
  • Assign, reassign and bulk-reassign leads across the team
Learn more about Lead Management
Available

Reports & Analytics

Reports & Analytics

See where enquiries come from, what converts and what earns.

  • Reports dashboard
  • Follow-up report
  • Booking revenue and profit analysis
Learn more about Reports & Analytics
Available

Workspace & Settings

Organization Settings

Set up the workspace the way your business runs.

  • Company settings
  • Outgoing email configuration with a test send
  • Lead sources and lead-scoring rules
Learn more about Organization Settings

Ready to Simplify Your Travel Business Operations?

See how Travel CRM would work with your enquiries, packages and team. The demo is free and built around your workflow.

Already a customer? Log in to Travel CRM